Welcome to the Travel Related Users' System (TRUST)!
Here, you can get up-to-date information on all licensed travel
agents in Singapore. You can read notices, circulars or press
releases by Singapore Tourism Board on the Bulletin Board. You
can also access information on upcoming overseas or local trade
or consumer events as well as festivals in Singapore.
If you are a licensed travel agent, you can update your company's record
instantaneously and even submit your licence renewal online! All
these are possible here at TRUST - a one-stop licensing website for
all travel agents in Singapore.
Newly Licensed and Ceased Travel Agents in February 2015
Please refer to the list for travel agents that are newly licensed and ceased in February 2015. For more details on these travel agents, please check the “Travel Agents Directory” under the section “Resources”.
We would like to inform you that with the Civic District enhancement works, the car park and coach parking lots along Connaught Drive (off street) will be permanently closed from 2 December 2014.
Connaught Drive will still be accessible for coaches to drop-off and pick up guest.
We are informing the stakeholders in the area via circulars. For drivers currently using the Connaught Drive car park / coach park, flyers about the closure of the park lots have been distributed.
Drivers are advised to park at the coach park along Bayfront Avenue. Please see attached map for your reference, please. A new coach park will be built along Raffles Boulevard at the junction of Raffles Boulevard and Temasek Avenue. This coach park will be completed by Mar 2015.
Please contact the Project Team’s Public Relations Officer, Zhang Ge Lin at 9760 3905 should you require further information.
We seek your kind co-operation.
Travel Agent Industry Development Department
Singapore Tourism Board
Advisory on Temporary Closure of Spring Street Carpark and Spring Street
Due to construction of the Thomson-East Coast Line Maxwell station, the URA carpark along Spring Street, i.e. Spring Street Carpark (off street) will be temporarily closed for reconfiguration works from 1 November 2014 to February 2015. Spring Street will be accessible until the end of November 2014. Thereafter, it will be closed from 1 December 2014 and will be reinstated by 4th Q 2018.
Also, in collaboration with the Urban Redevelopment Authority (URA) and the Singapore Tourism Board (STB), LTA will arrange to have temporary coach lots allocated along Mosque Street and Peck Seah Street starting 1 November 2014 to 1 April 2015. These daytime coach lots are the replacement lots for the existing ones at Spring Street carpark.
For more info, please refer to the attached bilingual circulars (English /Mandarin) from LTA.
Changes to STB Act and subsidiary legislation relating to tourist guides takes effect on 7 Oct 2014
The Singapore Tourism Board (“STB”) Act and its regulations relating to tourist guides has been amended as part of STB’s efforts to raise professionalism of tourist guides and the quality of tourist guiding in Singapore.
The amended STB Act and TG Regulations will be effective from 7 October 2014.
To view the related legislations, please visit the Legislation page on STB corporate website.
The User Guide on Travel Agent Licence Application comes complete with step-by-step information on how to apply for a travel agent licence via online platform as well as submission of supporting documents offline to the STB. It also consists of samples of how completed documents should look like.