Welcome to the Travel Related Users' System (TRUST)!
Here, you can get up-to-date information on all licensed travel
agents in Singapore. You can read notices, circulars or press
releases by Singapore Tourism Board on the Bulletin Board. You
can also access information on upcoming overseas or local trade
or consumer events as well as festivals in Singapore.
If you are a licensed travel agent, you can update your company's record
instantaneously and even submit your licence renewal online! All
these are possible here at TRUST - a one-stop licensing website for
all travel agents in Singapore.
Regular cleaning and maintenance works for the Sir Stamford Raffles Statue at the Raffles Landing site from 31 July - 1 Aug 2017
The Sir Stamford Raffles Statue at the Raffles Landing Site is due for regular cleaning and maintenance works. Hence, it will not be available from 31 July - 1 Aug 2017.
While the cleaning works are in progress, the statue will be blocked by scaffolding and hence unavailable for photo-taking.
We seek your understanding on the matter and apologise for any inconvenience caused.
For any feedback or clarifications, please contact STB at 6736-6622 or our Tourist Information Hotline at 1800-736-2000 (Monday to Friday, excluding Public Holidays, from 9am to 6pm).
Newly Licensed, Revoked & Ceased Travel Agents in June 2017
Please refer to the list for travel agents that are newly licensed, revoked and ceased in June 2017. For more details on these travel agents, please check the "Travel Agents Directory" under the section "Resources".
22 June 2017- The Singapore Tourism Board would like to inform the public that a Confirmation of Revocation has been served to MISA Travel Ptd Ltd, in accordance with the Travel Agent Act (Chapter 334), as the company has ceased operations.
Updates at Singapore Botanic Gardens: Learning Forest and Tyersall Gate coach drop-off/pick-up point
On 31 Mar 2017, the Learning Forest was launched. Located in the new Tyersall-Gallop Core, it features a network of boardwalks and elevated walkways that allow visitors to explore habitats, ranging from freshwater forest wetland to a lowland rainforest. This includes the Keppel Discovery Wetlands and the SPH Walk of Giants. Other highlights includes trees with interesting forms and barks, a bambusetum and an arboretum of wild fruit trees.
The sheltered new drop-off is a prominent landmark to meet and greet your guests during your visit to the Singapore Botanic Gardens.
Attached is a pictorial guide to the new drop-off/pick-up point, Map of the Gardens and the New Learning Forest.
Please contact Singapore Botanic Garden's Enquiries at 64717361 for further information.
The User Guide on Travel Agent Licence Application comes complete with step-by-step information on how to apply for a travel agent licence via online platform as well as submission of supporting documents offline to the STB. It also consists of samples of how completed documents should look like.
Advisory on Temporary Closure of Spring Street Carpark and Spring Street
Due to construction of the Thomson-East Coast Line Maxwell station, the URA carpark along Spring Street, i.e. Spring Street Carpark (off street) will be temporarily closed for reconfiguration works from 1 November 2014 to February 2015. Spring Street will be accessible until the end of November 2014. Thereafter, it will be closed from 1 December 2014 and will be reinstated by 4th Q 2018.
For more info, please refer to the attached bilingual circulars (English /Mandarin) from LTA.