Welcome to the Travel Related Users' System (TRUST)!
Here, you can get up-to-date information on all licensed travel
agents in Singapore. You can read notices, circulars or press
releases by Singapore Tourism Board on the Bulletin Board. You
can also access information on upcoming overseas or local trade
or consumer events as well as festivals in Singapore.
If you are a licensed travel agent, you can update your company's record
instantaneously and even submit your licence renewal online! All
these are possible here at TRUST - a one-stop licensing website for
all travel agents in Singapore.
13 March - The Singapore Tourism Board would like to inform the public that Goldfish Holiday Makers (S) Pte Ltd has been suspended from conducting travel agent activities with effect from 9 March until further notice, in accordance with the Travel Agents Act (Chapter 334).
Newly Licensed, Suspended & Ceased TAs in February 2019
Please refer to the list for travel agents that are newly licensed, suspended & ceased in February 2019. For more details on these travel agents, please check the "Travel Agents Directory" under the section "Resources".
SS Scuba Convicted for Unlicensed Travel Agent Activities
28 November 2018 - The Singapore Tourism Board (STB) would like to inform the public that SS Scuba Pte Ltd has been convicted in the State Courts on 28 November 2018 for carrying on the business of a travel agent without a valid travel agent licence in contravention of Section 6(1) of the Travel Agents Act (Chapter 334). SS Scuba faced 50 charges and was convicted and sentenced on 10 charges. The company was ordered to pay a total fine of S$14,000. The remaining 40 charges were taken into consideration in the sentencing.
Please refer to the attached media advisory for more information.
Vertical Line Pte Ltd - Revocation of Travel Agent licence
The Singapore Tourism Board (STB) would like to inform the public that Vertical Line Pte Ltd (Vertical Line) [travel agent licence number 01656] has been revoked of its travel agent licence on 27 September 2018, in accordance with the Travel Agents Act (Chapter 334).