Welcome to the Travel Related Users' System (TRUST)!
Here, you can get up-to-date information on all licensed travel
agents in Singapore. You can read notices, circulars or press
releases by Singapore Tourism Board on the Bulletin Board. You
can also access information on upcoming overseas or local trade
or consumer events as well as festivals in Singapore.
If you are a licensed travel agent, you can update your company's record
instantaneously and even submit your licence renewal online! All
these are possible here at TRUST - a one-stop licensing website for
all travel agents in Singapore.
Raffles Statues will be undergoing regular maintenance and cleaning works between 19-20 Jan 2017
The Sir Stamford Raffles statue along Singapore River will be undergoing regular maintenance and cleaning works between 19 - 20 Jan 2017. While these works are in progress, the statue will be hoarded up and will not be available for photo-taking.
We seek your understanding in this matter and apologise for any inconvenience caused.
For any feedback or clarification, please contact STB at 6736-6622 or our Tourist Information Hotline at 1800-736-2000 (Monday to Friday, excluding Public Holidays, from 9am to 6pm).
Newly Licensed & Ceased Travel Agents in December 2016
Please refer to the list for travel agents that are newly licensed and ceased in December 2016. For more details on these travel agents, please check the "Travel Agents Directory" under the section "Resources".
Merlion Statues will be undergoing regular cleaning works
The Singapore Tourism Board (STB) would like to inform the public that the main Merlion statue at the Merlion Park will undergo routine cleaning and basic maintenance works from 3 - 26 February 2017. The Merlion cub statue will also be given a wash during this period. Please refer to the attachment for details.
6 Dec 2016 - The Singapore Tourism Board would like to inform the public that a Notice of Revocation has been served to Sky Travel & Tours Pte Ltd, in accordance with the Travel Agents Act (Chapter 334), as the company has ceased operations.
LTA-STB-TP-URA Advisory: Coach Drop / Pick Up arrangements during Car-Free Sunday SG
We wish to inform you of the following:
A. Car-Free Sunday SG will be returning for a 2nd run. Following are the dates of the event:
30 Oct 2016, 27 Nov 2016, 22 Jan 2017*,
26 Feb 2017, 26 Mar 2017 and 30 Apr 2017
* Please note that for the month of January, the Car-Free Sunday SG will be held on 22 Jan 2017 (ie second last Sunday of the month).
B. The event will involve the following road closures in the Civic District and CBD. Please refer to Appendix A for the road closure map.
C. As such, coach parking will not be possible along Anderson Bridge and Connaught Drive from 5am to 12.30pm, as well as Lau Pa Sat along Shenton Way and Telok Ayer Street from 5am to 11.30am.
D. Coaches are advised to park at the Raffles Boulevard Coach Park.
The Singapore Tourism Board (STB) would like to inform the public that Pacific Air Travel Pte Ltd (travel agent licence number 02679) no longer holds a valid travel agent licence. Its licence has been revoked with effect from 20 September 2016.
The User Guide on Travel Agent Licence Application comes complete with step-by-step information on how to apply for a travel agent licence via online platform as well as submission of supporting documents offline to the STB. It also consists of samples of how completed documents should look like.
The Singapore Tourism Board (STB) would like to inform that the travel agent licence of Deal Travel Pte Ltd (travel agent licence number 02387) has been revoked with effect from 7 September 2016, as the company has ceased its operations.
Advisory on Temporary Closure of Spring Street Carpark and Spring Street
Due to construction of the Thomson-East Coast Line Maxwell station, the URA carpark along Spring Street, i.e. Spring Street Carpark (off street) will be temporarily closed for reconfiguration works from 1 November 2014 to February 2015. Spring Street will be accessible until the end of November 2014. Thereafter, it will be closed from 1 December 2014 and will be reinstated by 4th Q 2018.
For more info, please refer to the attached bilingual circulars (English /Mandarin) from LTA.