Welcome to the Travel Related Users' System (TRUST)!

Here, you can get up-to-date information on all licensed travel agents in Singapore. You can read notices, circulars or press releases by Singapore Tourism Board on the Bulletin Board. You can also access information on upcoming overseas or local trade or consumer events as well as festivals in Singapore.

If you are a licensed travel agent, you can update your company's record instantaneously and even submit your licence renewal online! All these are possible here at TRUST - a one-stop licensing website for all travel agents in Singapore.

For members of the public, you may refer to the following guide to provide you with assistance when you run into problems with Travel Agents.
Singapore Travel Agent Consumer Manual Guide



 

Newly Licensed, Suspended & Ceased TAs in December 2018 - 1 January 2019

Please refer to the list for travel agents that are newly licensed, suspended & ceased in December 2018 - 1 January 2019. For more details on these travel agents, please check the "Travel Agents Directory" under the section "Resources".

 
TA Status Update_Dec 2018 - 1 Jan 2019

SS Scuba Convicted for Unlicensed Travel Agent Activities

28 November 2018 - The Singapore Tourism Board (STB) would like to inform the public that SS Scuba Pte Ltd has been convicted in the State Courts on 28 November 2018 for carrying on the business of a travel agent without a valid travel agent licence in contravention of Section 6(1) of the Travel Agents Act (Chapter 334). SS Scuba faced 50 charges and was convicted and sentenced on 10 charges. The company was ordered to pay a total fine of S$14,000. The remaining 40 charges were taken into consideration in the sentencing.

Please refer to the attached media advisory for more information.

 
STB Media Advisory- SS Scuba Convicted for Unlicensed Travel Agent Activities

Vertical Line Pte Ltd - Revocation of Travel Agent licence

The Singapore Tourism Board (STB) would like to inform the public that Vertical Line Pte Ltd (Vertical Line) [travel agent licence number 01656] has been revoked of its travel agent licence on 27 September 2018, in accordance with the Travel Agents Act (Chapter 334).

Please refer to the Media Advisory for details.

 
Media Advisory: Revocation of Travel Agent Licence: Vertical Line Pte Ltd

Useful Links
 

STB Corporate Website
 

Official Destination Website
 

Registry of Companies & Businesses
 

National Association of Travel Agents Singapore
 

Business Licence Application
 
 

Tourist Guide Licensing System
 
 

Pro Enterprise Panel
 

 

                               

Singapore Tourism Board
Tourism Court
1 Orchard Spring Lane
Singapore 247729
Tel: (65) 6736 6622 Fax: (65) 6736 9423
 
© 2017 Singapore Tourism Board. All Rights Reserved.
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Helpdesk
For technical assistance, you
can contact the
NCS helpdesk
at tel 6778 1845,
fax at 6872 3054
or email to Helpdesk

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